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Get customers updated & support without headache

Seamlessly support, and provide updated changelogs to customers with automation flow builder

No Credit Card Required

Help wider audience but same support quality

Instant Answers with feedback

Improve support efficiency with AI's instant answers, enhance customer satisfaction, and gain insights through feedback 

Seamless Engagement

Deliver consistent, high-quality support across all channels as website, app, social — ensuring a seamless customer experience.

24/7 Availability

With AI, support is always available, empowering businesses to reach the global market while maintaining consistent quality.

Divide inbox into
support team and roles

Roles and permission
Strengthen your support team's security and control with Smax AI's role and permission features, providing precise access to essential resources.

Routing rules

Implement sophisticated routing rules to ensure that customer inquiries are directed to the most appropriate support agents or teams

Chat Widget Menu

Empower customers to find solutions quickly with our chat widget's intuitive support menu, providing easy access to self-service, FAQs, and direct support.

Boost Engagement & get customers up to date 

From chat to email support

Customers can opt-in to receive updates such as full fix changelogs, policies, or product roadmaps through email after interacting with the agent.

Embeddable game and forms

Enhance your website's interactivity with Smax AI's seamlessly integrated Lucky Wheel games and forms, capturing customer interest and valuable data.

Audience Targeting and broadcast

Send targeted broadcasts to customer segments for updates, promotions, and new features, keeping them informed and engaged.

Real Results in Numbers

+42%

User retention rate

+85%

Response time

-37%

Staffing Cost

+25%

Life time value

  • "Implementing Smax AI into our customer support system has been a game-changer for our app. Since integrating their AI-driven solutions, we've seen a 46% reduction in response time and a 32% increase in student's satisfaction scores. The seamless engagement and 24/7 availability have allowed us to support our users globally without compromising on quality. Smax AI has truly transformed the way we interact with our students, also customers."

    Jane D.

    Jane D.

    Head of Customer Experience, EduApp

Why Smax AI IS
Business Best Choice

Engage and support Across All Channels in one place, offer powerful livechat support cappabilities

Hybrid AI Chatbot

AI efficiently provides personalized recommendations and answers inquiries, while advanced bot capabilities deliver logical and comprehensive functions.

Embeddable Live chat widget

Enhance customer support with our easily embeddable and customizable chat widget, featuring bots or AI Agents for instant query resolution and seamless feedback collection.

API and webhook support

Integrate with Smax AI API to trigger bot automation on messaging channels when your app's users do certain events or send data to 3rd-party app using Rest api.

Frequently Asked Questions

You may find useful answers for each of question right now for Smax AI. If you have another pre-sale question, feel free to contact us in chat

How to enhance user engagement for an educational mobile app?

For educational mobile apps, Smax AI can provide instant answers to user queries, facilitate seamless onboarding through interactive chats, and deliver personalized learning recommendations. This not only improves user engagement but also ensures that learners receive the support they need to make the most of the app's educational content.

In what ways can SaaS companies benefit from Smax AI's Features?

SaaS companies can use Smax AI's audience targeting and broadcasting features to send personalized updates, feature announcements, and promotional offers to specific user segments. This ensures that communications are relevant and valued by users, leading to higher engagement and retention rates.

What are some ways Smax AI can improve customer support for a health and wellness app?

In health and wellness apps, Smax AI can provide users with health tips and reminders, and enable 24/7 support for common health-related inquiries. This enhances user experience by offering timely and accurate information, reducing the need for human intervention in frequently asked questions.

Transforming customer
engagement today!

No Credit Card Required

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